Wasel-2u App Privacy Policy
Personal Verification Information
We may collect personal verification information from users in various ways, including when users visit, register for, place an order with, or use other services or features we offer through the app. Users may be asked to provide their name, email address, phone number, and other relevant information as required. We will only collect personal verification information from users if they voluntarily provide it. Users have the right to refuse to provide personal verification information, but this may result in being unable to participate in certain app-related activities.
Second: Location Data
The delivery app uses location data to operate delivery services.
Location is collected and used in the following situations:
While the app is active
While a delivery order is being processed
To direct the delivery person to the store and the customer
To update the order status and show the delivery person's location to management
⚠ The app uses location data in the background while a delivery order is active, even if the app is closed or not in use, to ensure proper trip tracking.
Location tracking is not performed in the background when there is no active request.
Third: Data Collected Automatically
Device Type and Operating System
IP Address
Fault and Performance Improvement Data
Fourth: Usage Behavior Data
Number of Orders
Delivery Times
Performance Ratings
Personal Information You Provide
To use the app, you must create an account. To create your account, the app will request personally identifiable information used to contact or identify you, which may include your name, phone number, and email address. You are free to choose how much information you wish to share in your profile. You can review your profile at any time.
Account information can be deleted at any time through the app.
This data is used temporarily only to provide you with a better service, and your data will not be shared with any third party.
Information about your geographic location is collected to show you nearby services.
Non-Personal Verification Information
We may collect non-personal verification information about users when they interact with the app. Non-personal verification information may include the browser name, device type, and technical information about how users connect to the app, such as the operating system, internet service provider, and other similar information.
How We Use Collected Information
We may collect and use users' personal information for the following purposes:
Improving Customer Service: The information you provide helps us respond to customer service requests and meet your support needs more efficiently.
Personalizing User Experience: We can use information to improve and personalize your app experience according to your needs and preferences.
Improving and Developing the App: We use information to analyze trends, usage details, and performance to improve and develop our app.
Sending Periodic Emails: If users provide an email address, it may be used to send you information and updates related to requests, news, and related products or services. If you do not wish to receive emails from us in the future, you can unsubscribe at any time by contacting us or using the unsubscribe link provided in the emails. Sharing Information with Third Parties
We will not sell, rent, or share your personal information with third parties, except in the following cases:
With User Consent: If the user has given their explicit consent to share their personal information.
For Enforcement and Compliance: We reserve the right to disclose users' personal information when we believe in good faith that such disclosure is necessary to comply with the law, enforce our policies, or protect our rights, safety, or the safety of other users.
With Third-Party Service Providers: We may share information with third-party service providers who provide services on our behalf, such as payment processing, data analytics, or marketing services. These providers are directed to comply with our Privacy Policy and refrain from using the information for other purposes.
Information Security
We take care to implement appropriate security measures to protect users' personal information. However, we cannot guarantee the absolute security of information online, nor can we guarantee that no security breaches will occur.
Permanently Deleting Your Account
We understand that you may wish to permanently delete your account. Please be aware that deleting your account will permanently remove all your data, and you will not be able to recover it later.
Steps to Delete Your Account:
1. Log in to the application. 2. Go to Settings.
3. Select Account Information.
4. Tap Delete Account.
5. Confirm your desire to delete.
Note:
- All your personal data and activity will be permanently deleted.
- You will not be able to access any content or information associated with your account after deletion.
If you need assistance or have any questions, please feel free to contact our support team at [+90 534 986 59 64].
To request account deletion, please contact us at this email address:
info@Wasel-2u.com
].
